FAQ

The chosen fabrics are carefully selected, being OEKO-TEX cotton and durable fabrics only.

The elements used, like the pearls that decorate all the products, are freshwater pearls, each one is unique and can be very different shape. These ones haven't been subjected to any treatment :)

We recommend you to wash the accessory by hand only with neutral soap, avoid harsh detergents or bleach, as they can damage the fibers and colors. Then, lay the accessory flat to air dry.

For small stains, use a damp cloth with a bit of neutral soap and gently rub the affected area, without scrubbing hard.

Finally, if you want to iron it, always use a low heat setting or a cotton mode :) And voilà! Ready to use again ♡

We trust in PostNL to make sure your products arrive safe and in perfect conditions ♡ You can check the delivery costs in the checkout (it depends on which country you live in). The delivery times also depend on the country you live in, usually it takes between 3-7 days if we have stock of it, and, custom products would take another 3-4 days extra to be made :)

No problem! We will send you an email with the PostNL track&trace code. Also, the live chat in this website allows you to see your order status, you only have to provide your order details :)

Don't worry about it, I got you ♡ I chose Shopify (among other things) because of its SSL (Secure Socket Layer) that certificates to encrypt all data transmitted between the store and you, including personal details, payment information, and login credentials ;)

We have a live chat to take care of any possible question/problems you could have :) Also, feel free to e-mail me to hi@perlerine.com

Sure! Below every product there is a section to leave your review :)